* [Blog](https://www.paloaltonetworks.com.au/blog) * [Palo Alto Networks](https://www.paloaltonetworks.com.au/blog/corporate/) * [Products and Services](https://www.paloaltonetworks.com.au/blog/category/products-and-services/) * Tech Docs: GlobalProtect ... # Tech Docs: GlobalProtect Cloud Service Updates Added to Getting Started Guide [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.paloaltonetworks.com.au%2Fblog%2F2018%2F11%2Ftech-docs-globalprotect-cloud-service-updates-added-getting-started-guide%2F) [](https://twitter.com/share?text=Tech+Docs%3A+GlobalProtect+Cloud+Service+Updates+Added+to+Getting+Started+Guide&url=https%3A%2F%2Fwww.paloaltonetworks.com.au%2Fblog%2F2018%2F11%2Ftech-docs-globalprotect-cloud-service-updates-added-getting-started-guide%2F) [](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.paloaltonetworks.com.au%2Fblog%2F2018%2F11%2Ftech-docs-globalprotect-cloud-service-updates-added-getting-started-guide%2F&title=Tech+Docs%3A+GlobalProtect+Cloud+Service+Updates+Added+to+Getting+Started+Guide&summary=&source=) [](https://www.paloaltonetworks.com//www.reddit.com/submit?url=https://www.paloaltonetworks.com.au/blog/2018/11/tech-docs-globalprotect-cloud-service-updates-added-getting-started-guide/&ts=markdown) \[\](mailto:?subject=Tech Docs: GlobalProtect Cloud Service Updates Added to Getting Started Guide) Link copied By [Dewane VanLeuven](https://www.paloaltonetworks.com/blog/author/dewane-vanleuven/?ts=markdown "Posts by Dewane VanLeuven") Nov 06, 2018 2 minutes [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [GlobalProtect cloud service](https://www.paloaltonetworks.com/blog/tag/globalprotect-cloud-service/?ts=markdown) ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2017/02/TechDocs_logo.jpg) In response to your documentation requests, we've added more information to the [GlobalProtect Cloud Service Getting Started Guide](https://www.paloaltonetworks.com/documentation/10/cloud-services/globalprotect-cloud-service-gsg) in the month of October. This information is both conceptual (what the new information is) and task-based (how to implement and configure it). Recent additions include the following: * A new section to [configure User-ID with GlobalProtect cloud service](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/gpcs-quick-configs/configure-user-based-policies-with-gpcs.html) * Information about when [updates to the GlobalProtect App](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/get-started-with-gp-cloud-service/get-started-with-gp-cloud-service-overview/manage-the-globalprotect-agent.html#id88e64dc7-8382-4dd6-91b0-500a18c15a65) occur in the GlobalProtect cloud service, and ways to control mobile users' access to these updates * A table that includes [definitions for all possible entries](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/global-protect-cloud-service-for-remote-networks/onboard-remote-networks-with-bulk-import#id76430596-6d0a-475f-ad66-d59576b86f60) in the Comma Separated Value (CSV) file you can use to onboard a remote network * Updates related to BGP routing: * Added [a section](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/gp-cloud-service-setup/set-up-access-to-your-corporate-network/how-bgp-advertises-mobile-user-ip-address-pools) describing how BGP advertisements for mobile user IP address pools are allocated into /24 subnets * Described the **Peer** , **RIB In** , and **RIB Out** fields in the **BGP status** table in Step 12 of the procedure you follow to [set up access to your corporate network](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/gp-cloud-service-setup/set-up-access-to-your-corporate-network) * A new section showing [how to create a service connection](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/gp-cloud-service-setup/set-up-access-to-your-corporate-network/create-a-service-connection-to-enable-access-between-mobile-users-and-remote-networks.html) so that mobile users and remote networks can communicate with each other ![](https://www.paloaltonetworks.com/blog/wp-content/uploads/2018/11/techdocspic.png) * A section explaining [when IP addresses change](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/get-started-with-gp-cloud-service/get-started-with-gp-cloud-service-overview/retrieve-ip-addresses-of-gp-cloud-service-firewalls/when-do-ip-addresses-change) for mobile users and remote networks * Better clarified what to do if users [encounter website access issues](https://docs.paloaltonetworks.com/globalprotect/gpcs/globalprotect-cloud-service-getting-started/global-protect-cloud-service-for-mobile-users/report-website-access-issues) We're always making changes to this guide, so check back regularly. We appreciate your feedback! As always, you can find our content [on our Technical Documentation site](https://www.paloaltonetworks.com/documentation). Happy reading! Your friendly Technical Documentation team Have questions? Contact us at [documentation@paloaltonetworks.com](mailto:documentation@paloaltonetworks.com). *** ** * ** *** ## Related Blogs ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### TechDocs: GlobalProtect Cloud Service](https://www.paloaltonetworks.com.au/blog/2019/04/techdocs-globalprotect-cloud-service/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Release Highlights in GlobalProtect Cloud Service 1.3.0](https://www.paloaltonetworks.com.au/blog/2019/02/tech-docs-release-highlights-globalprotect-cloud-service-1-3-0/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Release Highlights for GlobalProtect Cloud Service 1.2](https://www.paloaltonetworks.com.au/blog/2018/10/tech-docs-release-highlights-globalprotect-cloud-service-1-2/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Panorama Plugin for Cisco ACI](https://www.paloaltonetworks.com.au/blog/2019/04/tech-docs-panorama-plugin-cisco-aci/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Secure the Future](https://www.paloaltonetworks.com/blog/category/secure-the-future/?ts=markdown), [Technical Documentation](https://www.paloaltonetworks.com/blog/category/technical-documentation/?ts=markdown) [#### Tech Docs: Get Started with Cortex XDR](https://www.paloaltonetworks.com.au/blog/2019/03/tech-docs-get-started-cortex-xdr/) ### [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown), [Secure the Cloud](https://www.paloaltonetworks.com/blog/category/secure-the-cloud/?ts=markdown), [Use-Cases](https://www.paloaltonetworks.com/blog/sase/category/use-cases/?ts=markdown) [#### Times Are Changing for Remote Access](https://www.paloaltonetworks.com.au/blog/2019/03/times-changing-remote-access/) ### Subscribe to the Blog! 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